Hello Freedom!
I've just noticed today that the Support system has been reworked and moved to a different system.
Who knows when @Koala_Steamed will update the thread about Support in the Support section, but this thread will guide you until he will, no worries
How to use the new Ticketing System:
You can also Email [email protected] instead if you don't want to use this.
I've just noticed today that the Support system has been reworked and moved to a different system.
Who knows when @Koala_Steamed will update the thread about Support in the Support section, but this thread will guide you until he will, no worries
How to use the new Ticketing System:
- Go to http://freedom.support.tm
- Press Submit Request on top of the page:
- Fill out the form
You can also Email [email protected] instead if you don't want to use this.
How do I contact Freedom! Support now and what has changed?
So before you had to log in and post a ticket and get into confusion and scream loudly.
Now you are met with an easy Website. http://freedom2.support.tm has been tuned into http://freedom.support.tm and has gotten a full rework.
The old site looked like this: (You had to log in and stuff and things, eww confusing)
The new site, on the other hand looks like this:
No, but seriously, this is a huge improvement. You now are automatically logged in to your Freedom! Account, which will allow them to identify you without spam.
So how do I use this shiny thing you may ask?
Well it's simple:
You go here (click)
You go here:
You fill out the form and click done. Your reply will come in at your Email Inbox soon.
(Thread not posted like this because I was rambling and am just way too excited over this change.)
Ending this on a Discord DM with a Freedom! Staff member's agitation over the old system which happened a while ago. Please don't try thinking of who it was. Just thought it was funny.
So before you had to log in and post a ticket and get into confusion and scream loudly.
Now you are met with an easy Website. http://freedom2.support.tm has been tuned into http://freedom.support.tm and has gotten a full rework.
The old site looked like this: (You had to log in and stuff and things, eww confusing)
The new site, on the other hand looks like this:
No, but seriously, this is a huge improvement. You now are automatically logged in to your Freedom! Account, which will allow them to identify you without spam.
So how do I use this shiny thing you may ask?
Well it's simple:
You go here (click)
You go here:
You fill out the form and click done. Your reply will come in at your Email Inbox soon.
(Thread not posted like this because I was rambling and am just way too excited over this change.)
Ending this on a Discord DM with a Freedom! Staff member's agitation over the old system which happened a while ago. Please don't try thinking of who it was. Just thought it was funny.