Hi guys just wondering what is the length of a reply of a ticket to Freedom It has been nearly 2 weeks now and I all have gotten is automated reply it seems that they have received my request. I know there is alot of members of freedom but my previous network usually responded within 48 hours at the very least even it was a small update. Hopefully it is just something I am doing wrong and not the customer service but I'm pretty sure I submitted the ticket properly. Thanks guys if you do reply.
